New Formware - Again?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
23

If your permissions are shot (which is what it looks like from the tiny picture on the first page), have you seen this thread?  In particular the following page where a patch has been posted?

http://community.wd.com/t5/My-Cloud/Folders-Within-Public-Share-Read-Only-after-Firmware-Update/td-p/902536/page/16

that’s not to excuse support for not contacting you…