New drive not working

WD External Drives WD Portable Drives
1

I have had this wdbabm0010bbk-00 for a few years and have never used it. However I did take it out of the box and no longer have any instructions or information about it. 

I recently purchased a Pogo and thought I would use this drive for my personal cloud. I cannot get any of my computers (PC or Mac) to see the drive. The Pogo is not picking it  up either. The Pogo is functional as I plugged a flash drive in and that works fine. The drive lights up and I can feel it spinning for a while then it stops and the light goes after a minute or so.  

Can someone point me in the right direction please? 

Thanks

2

Hello, be sure not use any extension USB cables or USB hubs to connect the passport, that can cause problems.

3

I have only tried using the 12 -14" USB cord that came with the drive. I do not have any other ones to try that are in the same configuration.