New Drive error: The volume has the wrong case sensitivity for backup

The volume has the wrong case sensitivity for backup

Hi dougkess,

You should contact WD Support for such an issue. To contact WD support, you can refer to the links mentioned below.

Phone:
https://support.wdc.com/contact_phone.aspx?h=4

Email:
https://westerndigital.secure.force.com/ind/?lang=en