New computer and with windows 7


#1

Have My Book Essential 1TB, backed up my old computer  running windows VISTA , now my New computer is running windows 7.( can not down load manual for drive).  So how do I retrieve my files? Old computer is dead.


#2

What did you use to backup old files?


#3

I backed up the old drive with WD Smartware that came with the drive.  The old drive is dead and I just got a whole new computer, rather than fix the old one.


#4

If you installed Smartware on the new PC and it won’t  restore I don’t know what to do. I only used it once and uninstalled it Its a bit quirky I don’t know if this video will help or not. http://www.youtube.com/watch?v=mNlXCbbt8gw&feature=channel  Is the link you are looking for?   http://www.wdc.com/wdproducts/library/UM/ENG/4779-705019.pdf

I wish they’d quit changing the site!


#5

I have the software on the new computer, not problem. Error message when downloding manual, and I did not want to try anything without more information.  I will just email them and see about getting the manual before I start.


#6