apologies for this if it’s already been covered.
I’ve just bought a brand new WD 500GB passport and have tried to set it up. I’ve set up a partition however this was only achieved after I tried to put some files onto it and failed because I hadn’t set up the partition. When I go into disk utilities on my Mac it says that while it is a 500gb hard drive there is only 465gb free and that there are already 44 files and 9 folders on there. Some how there is about 35GB of data on there although when I double click on the passport icon on my desk top it doesn’t show any files.
Have I done something wrong! How do I completely wipe the harddrive and get the 500GB I paid for. I’ve tried to format it and erase it using the disk utility on the mac but to no avail.