New 500gb Passport blinking lights and dead

Just bought 2 new 500gb My Passport Essentials yesterday.  After backing up 175gb of files, the light starts to blink and it is no longer accessible.

I tried a new port, a new cable, a new laptop and in all cases, the drive will show up but it will say I have to format it to use it.  Under disk manager it shows up correctly, but I cannot access it.

Any suggestions on what to do other than return this one?

thanks in advance.


That drive got corrupted extremely soon, I’d take it back if I could.

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mine too. these things are rubbish. every where i look, complaint, complaint, complaint