I purchased a My Book 3 TB external hard drive for my video collection. I copied the files to the hard drive but they would not play on Windows Media Player. I went through all the diagnostics, write zeros, initialized the disk and formatted. When complete I only had 2 TB space formatted, I lost 1 TB. It would not initialized or format, i tried a couple of times. I sent it back on RMA and just received a new drive. I tried the video files again and they would not play. It actually locks up Windows Media Player. I downloaded VLC and I’m able to play the videos.
My question is, why doesn’t Windows Media Player play the video files?