New 2TB Caviar Green not showing up in Lifeguard Diagnostics?

Just received this new 2TB Caviar Green drive, and it’s not showing up in bios or in lifeguard diagnostics for windows. Have plugged other drives into the same connectors and they work fine. Anything else I can do, or should I just RMA it?


What’s the model number of your drive?

Make sure that your Bios supports the drive. Confirm the SATA connection that you have on your Bios to see if is fully compatible with your new drive.