I just spent the day hardwiring the ethernet cable to the WDTV ( had to run it 100 feet thru many walls and closets) I was so psyched that my WDTV was finally going to play those 20-30gb 1080mkv movies flawlessly I was bragging to my family about the quality of video they were about to see and bam then the device froze. Powering off did not work. I had to do a reset, now when you click on network shares nothing happens. It looks grayed out. It works when connected as a local drive. I did test the wired connection before I invited them to watch and it worked perfectly for about an hour. I just installed the latest firmware yesterday. I have windows 7. Did it crash?