Network Import Tool not working

The network importtool is finding the MyCloud on my network, but will not import or log in to the other device to start the transfer in. When I run inspect elements it is showing a fail error in the application. There is no action in the browser window. I might as well be clicking on a text field. Any help would be appreciated.

Here is a screen shot of the error code in the console


  1. What firmware is your single bay My Cloud?
  2. I would remove the image because the URL has your unique device ID :frowning: