Network Import Problems

Currently using a 3tb My Cloud Home. Purchased a new 4tb My Cloud Home. Trying to figure out the easiest/quickest way to transfer everything from the old one to the new one.

Tried using the network import function on MacOS through Safari, as well as through the My Cloud app on iOS.

On both devices it is saying “No network shares are available to Slurp.” When I log into the My Cloud Home website, both devices are showing up.

Any ideas would be appreciated.

Hello,

Please refer to the following KBA article: How to use My Cloud Home Network Import

Well that response was useless. I’ll just return this pos and get something better.