Hi, I’m using the Ipad app “My cloud”, once logged in it takes you to a screen showing the WD My Cloud hardrive, in my case the 2TB . Tap on the hardrive and it then opens another page asking me for the Network Drive Password. None of the passwords relating to the setting up of the dashboard on the pc, where you add new users etc work. Any thoughts would be much appreciated, as I only set it up yesterday, and am still trying to find my way round . Thanks.
If you are seeing the image below or similar then enter your network user name and password. That should give you access to your My Cloud.
Put a password on the dashboard for You. It was needed for me to do that.