Network connection failure (904)

WD External Drives My Passport Wireless
1

Hi, any idea how to fix or the cause of Network connection failure (904)?
It happens whenever I try adding My Passport Wireless Pro to My Cloud OS3 Android app, using Galaxy Note 10+

2

Hi @eliesk,

Please refer to this KB article: My Passport Wireless Pro & SSD: Setup and Configure Using the Mobile App