I am new on the forum and just purchased wdmycloud 3 terabyte external drive . I can access it through my tower and laptop but when i try with my asus memopad hd7 or my samsung s2 phone I get a network connection failure (903) message.
I have been over it three times with wd tech support and reloaded the apps many times and they had me do a configure rebuild and upgrade the firmware on my dlink-dir655 router. and a few other things. they claimed they could access it from their end last time when they suggested it was my router.
Any help would be greatly appreciated.