The reason for the delay / possible inability in bringing Netflix Canada to the WD Live range can be read on the Netflix blog:
Netflix now use HTML5 to stream both the INTERFACE and the CONTENT now. Whenever Netflix update the interface, it is immediately available to users without requiring a firmware update. It’s a nice solution.
Pretty much any device capable of running an HTML5 capable web browser can run Netflix. That’s why Wii and PS3 get updated so fast now. That’s why AppleTV got Canadian access before any other set top box. That’s why Boxee Box has Netflix Canada now.
The situation is vastly different for devices with embedded software like the WD Live units.
The WD Live units do not have any kind of web browser. I’m not aware of any media players with Sigma chips that do. WD have no plans of ever bringing a web browser to the Live range, stating the user experience would not be good.
It’s not an impossible situation; other manufacturers, like Roku, have released firmware updates that provide some of the latest Netflix features (e.g. Search). However, the features are “baked in”, not dynamically provided via a thin HTML5 browser.
That is likely the route WD must take, and Netflix seem slow to provide embedded solutions now that they’ve moved over to an easier and more elegant HTML5 platform. Roku still do not have Canadian access, and they have always been a key Netflix partner.
I’m not sure why WD couldn’t just come out and say this. Their explanation (or lack of) just creates uncertainty and unhappiness about the product. I’m guessing they don’t want to start pointing the finger at a key service partner.