Need WD Smartware


#1

I made the mistake of hiding the VCD on my drive with WD’s new update for a My Book Essential.  Does anyone know how to either reinstall WD Smartware (I can’t find it anywhere) or how undo the last update without restarting my hard drive, there is still data I need off of it.  Thanks


#2

Hi there!

If by update you mean the firmware on the drive itself, then there’s no turning back… But if you mean the Smartware software then you can uninstall it an reinstall it from the list of programs…

If you mean the VCD, then you can go under Smartware to settings> drive settings> virtual CD to enable it again, or manually on your device manager.

Hope it helps!