[Need help] WD Unlocker Application not found


#1

Hi,

I’m using WD Passport WDBYNN0010BBK - 1 TB, and when I connected it to my laptop, there was notification of WD Unlocker Application not found (see the screenshot)
image

I have tried my other WD Passport Ultra WDBGPU0010BBK and there was no such error.

I also tried different ports in my laptop and it didn’t help.

Please help fix this error!

Thank you!


#2

Hi Anhtth,

Try to install the WD Security and unlock the drive using WD Security and check if the issue still persist. Please refer to the link given below for more information.