I put the following PC together 2 months ago and all has been fine. Yesterday I got a new WD 2TB Caviar Green WD20EADS HDD and added it in without issue. Until I run the Data LifeGuard program.
Data Lifeguard is not as yet compatible with Windows 7. That’s why you couldn’t get it to work. I’m sure we’re working on it, but I have no idea when it will be available on our Downloads page. If you need to check the drive, you may want to do it on a Vista or XP system.
Even though the drive size is different, this is exactly my problem. I purchased a Cavier Black 1 TB two weeks ago, only to discover the WD utilities I have always used do not yet support Win 7 64-bit, so I am unable to clone my existing drive to my new larger WD drive. The attached incident was created in Nov 09, and we are now into Feb 10. I doubt if the author understood three months later and there would still be no solution to this problem. When I called Tech Support, they told me to Google Disk Drive Cloning Software, and I have not tried more than 10 programs with no success. Even Acronis 2010 did not work. I’ve held on to this drive too long to return it to the store it was purchased from. Can I RMA it, since it is nothing more than an expensive paperweight?