Need help to backup WD My Book 1140 (not working)

I have a WD My book 1140, that is not working and it makes a strange buzzing noise that comes in and out when trying to turn on. I used Data Lifeguard Tools, it does see it but under Smart Status, it says ? Not Available and Capacity is 0MB. I was told to use DISM.EXE tool from windows to recover to no avail. Can someone help me to get the backup files back? They are the most precious pictures from over 15 years of my children’s life.
Thank you!!
Ken

Hi kensanlb,

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