Need backup app from AppStore

Hello,

my Ex2 Ultra hangs in the local network without possibility to connect it to the internet!
Now I wanted to make a normal USB backup and found that no longer works without extra app…wtf.

Does anyone have an idea where I can get this backup app on the net to install it manually?

Thanks!

WD Support explains how to download app “.bin” file(s) for specific apps and manually install them in the following WD Knowledge Base Support Article.

My Cloud OS 5: Download and Install 3rd Party Apps Manually
https://support-en.wd.com/app/answers/detailweb/a_id/29960