Overheating? I refuse to accept that as a proper answer.
- It’s out in the open with at least 12 inches behind it, 12 inches above it, and 6 inches on each side, not in a cabinet nor covered.
- If it were overheating, simply changing a setting and saving the configuration wouldn’t bring the wireless back to life.
- if it IS overheating, then that it unacceptable, and I’ll be returning it for a linksys product.
It may sound harsh, but a router designed to be a storage solution shouldn’t have any type of heating problem. I’d rather lose the 2TB and have a router that works.
You’re preaching to the choir, as you can tell if you read in this forum section a bit. I think we all need to find ways to put pressure on WD. One way is to post our troubles here. Most of us have contacted tech support, though I don’t see reports of many people who’ve heard back.
The last time I encountered a wall of silence from tech support problem like this, it was just a matter of weeks before the product line was discontinued. That was with a GPS made by Motorola. Like Motorola with GPS devices, WD is moving beyond its core area with routers, and I’m wondering if they’ve bitten off more than they can chew. I hope I’m wrong.
When this router works, it works great. But nobody wants an unreliable router.