Yes there is a solution. Document all facts, send in a trouble ticket and work with WD. I have been upset with my n900 due to using almost every feature and suffering severly. Lockups, reboots, random disconnects, etc… you name it. Honestly it has something to due with usb power or throughput. As the router becomes more stable in internet routing, I lose usb drive speed. I am pushing hard and have posted my problems in here, in the latest firmware thread. Bottom line is WD reads these post for clarity and monitoring, but you have to use trouble tickets and rma claims. If YOU want satisfaction, YOU must file the claims to force their hand. Key component in that equation is you. I use this forum as my secondary weapon, the claims are first. What I can tell you is there is a new firmware coming, I hope. I also hope it addresses my and other’s issues. It is getting better, it simply needs dedicated people to push WD to make the router as advertised. I know I will not stop pushing, hence WD offering support directly to me from many angles.
Despite the router falling on its face randomly, it has potential and will be a fierce competitor in the market if they can get it right. 7 gigabit lan connections, dual band n 450 and 2 usb is the only reasons why I purchased. Sure others products are working fine, how many have 7 lan? And not to mention the central with int hdd? If it could do wan ftp and run an emule cliet I would probably pass out from excitement.
Oh yeah… 50Mbs is smoking fast for the record, who is the isp?. My midgrade time warner cable interent is 15-17Mbs down.