n00b question about retrieving a back up from MyCloud


The hard drive that was being backed up by MyCloud died.  I have replaced the drive but I am having a hard time figuring out how to now image all of the files backed up on mycloud to my new drive.

For whatever reason, the WD software is not very intuitive for me.

Thanks for your help!

Which WD software are you using?

You didn’t mention ans OS, nor whether the failed hard drive contained your OS! You should be able to use the file browser of your choosing to move files from My Cloud to the newly replaced drive.

If you know the IP address of My Cloud you should be able to manage it using your favorite web browser pointed to it’s IP.

Responding with a few more specifics of your situation will help others provide you with more specific pointers.