I have a portable MyPassport Ultra (0827) that I have been using for backup of files on my old Windows 7 Computer. I just got a new computer (Windows 10) and when I try to connect the MyPassport it shows up on the computer but reads “Access Denied”
I went into “security” to try and re-claim ownership, but under that section it says “Unable to Display Current Owner” and there don’t seem to be any other options to do anything. When I put it back onto my old computer however, it shows the owner (with read/write/modify privileges for everyone). All files are visible in the old computer, just not the new.
The driver on the Windows 10 PC shows as 10.0.15063.0 (automatically installed by windows, driver date 6/21/2006)