MyPassport 0730 fails after warm up

When first powered up the drive works fine. After 5 minutes it is not recognized by the PC. After a couple experiments, I have determined that unit (MyPassort ) is defective. It has a thermal problem. After placing the external drive between two cold packs (several times) I was able too bring the unit back so that it was fully functional and the PC would recognize it and communicate with it to retrieve my files. I guess this unit is going in the trash! This unit does not have a lot of hours on it and am surprised it fails in this manner. Anyone have the same experience?

There are many different reasons why an external hard drive can degrade. I’m glad you were able to extract your data.