MyNet AC1300 slows down and requires reboot

[SydNet]

I’m new to the AC1300 and have an issue where over several days the AC1300 slows down and requires a reboot.  I let it run for two weeks and it finally slowed down to 0.13MB/s throughput over the 5GHz radio.  A reboot quickly returned it to full speed mode.  Note: I am running it in Access Point mode, as I need to use my FiIOS router and I really don’t need to have it go through several ‘routers’.

I am running the 1.03.09 firmware (latest as of this date).

Anyone see this problem as well?

(Anyone running in AP mode?)

[bigjer]

Same here. Mine has been is service just over 2 weeks and I couldn’t connect on the ac band this morning. The 2.4 band was still up. A power reset fixed ac. I’m am not in AP mode.

[Robothief]

So far this is the first time this issue has been brought to our attention. 

This will need to be troubleshoot a bit further. 

Have you tried contacting support regarding this issue? 

To Contact WD for Technical Support:
http://support.wdc.com/contact/index.asp?lang=en

[NeonFlak]

I purchased one on 7/16, my first WD router, and also noticed extremely slow speeds on 5ghz after about a week or so.  It is running the latest firmware.  LIke the others, a reboot seems to temporarly fix the issue.

[NeonFlak]

I missed my return window by 2 days and have since gone back to using my old router.  Is there any process being made on this?  Since the support tickets “auto-close” after 3 days…

[Robothief]

You should try contacting support so they can help you with this issue. 

NeonFlak wrote:

I missed my return window by 2 days and have since gone back to using my old router.  Is there any process being made on this?  Since the support tickets “auto-close” after 3 days…