MYCLOUDEX2 folder access denied when on LAN

Access to my EX2 folders works OK when I’m roaming. I can use myclound.com, or mobile apps and access files and folders.

When I’m on the same LAN as the EX2, and try to open my folders, I am asked for logon credentials. All the ones that I have set on the device are rejected. I get Access Denied.

Laptop is Win10, latest patch level.

Hi,

You can follow the below mentioned WD KBA might it help.