Mycloud very slow deleting files

My Cloud OS 3 Personal & Network Attached Storage My Cloud
#1

Hi

How can I speed up my 3TB Mycloud?

The Mycloud device is very slow deleting files

Setup

3TB mycloud firmware v04.05.00-327

Gigabit ethernet connectivity via Asus router/switch

HP PC with i7 processor with Windows 10

I use the MyCloud for storing backups of photos and storing music

The music share has media server on

The photo share doesn’t have media server on

A photo back up folder has 75,000 files of 200GB

I use windows explorer to delete 1 backup folder

It has now been running 2 days and has only deleted 4000 files

I have done this in the past, and it was much quicker, completed in hours

I probably haven’t done it for about a year

I also tested a deleting a single 250kb file and even that took 2 minutes

Any suggestions to make this quicker?

#2

It would be faster to SSH into the device and delete the files.

#3

@Maestro57 What are the steps you take in File Explorer when you want to delete a folder?

My steps are,

I open File Explorer, select Network>WD My Cloud, open the share the folder or file is in, select it, right click on it and then click on Delete.

Is that the way you do it?

#4

@cat0w - yes that is the steps I do

#5

@Maestro57 I don’t recall ever having to delete a file/folder that large, 200 GB, but a 8-10 GB deletes in seconds.

#6

Deleting a folder full of files will cause the WD Indexers to constantly respawn and re-index.

Turning off Remote Access, Twonky, etc will help… But as rac8006 points out, doing it via SSH will be much faster.

#8

Nice response. I forgot about the indexing.

#9

I’ve been like a week trying to delete a folder and as it seemed it would have passed a month and maybe it won’t be over. I came here, read this thread and the light bulb went on over my head. Went to chrome, signed into mycloud and deleted it on the browser, a one second move and it was gone.It was a 200gb folder full of files. In any case, interacting with the mycloud home over the file explorer always seem to be a long and difficult task. I thought it was going to be easier. Had I known it was going to belike this, I wouldn’t have purchased it

#10

Do you own a WD MY CLOUD WDMyCloudImage or a My Cloud Home? They are different.

#11

I own a Mycloud Home, I see now I was on a Mycloud thread. Sorry! I don’t know if mycloud users have the web interface too, probably yes. Just head there for deleting!

#12

There is a dedicated subfourm for the My Cloud Home:

The My Cloud Home is a completely different device with different features and options along with a different operating system than the My Cloud line has.

#13

@Maestro57 I’m also struggling with a similar problem for years with a my cloud home device, I bought the 8tb one.

The issue I’m having is with moving files to/from folders that contain lot of files. I checked deleting and found that I also have the same issue with deleting and seeing properties of files, but the issues only come up only when the folder containing the file(s) have lot of files in them.

#14

I’ve been wrestling with all of the posts there have been about the slow deletion of files on my 2TB WDMyCloud when using Windows File Explorer. I had even tried using the command line to speed things up - and even that didn’t work!
I was interested in, but afraid of, the SSH commands - but no-one actually told you how to delete files and folders this way - but it lead me to thinking and so I installed Ubuntu, using the VM VirtualBox, mounted my WDMyCloud and used its file explorer to delete the folders. Now, these were large and contained copies of the Windows directories, themselves - over 33GB each - but Ubuntu to the rescue and the task was accomplished in a matter of minutes, rather than the 24hours+ that Windows was offering!
Some food for thought, perhaps?

Brabian