MyCloud Upload speed?

Hi all,

I have a 2.5MB/s upload speed or 20Mbps, however when I copy a link with a friend of mine he only gets a maximum of around 250kbps?

My upload speed is solid and I can max it out on Google Drive and many other services. Why is the MyCloud using so little of my upload bandwidth, looking in the app it’s says my ports are connected fine for remote access.

Tried it from a different source and got a download rate of 2.1MB/s so much happier now.