Over the last few months I’ve been observing issues with connecting to my device via MyCloud Sync. I’ve been seeing error messages connecting to device1234567-12345678.wd2go.com (redacted my unique device ID). The devices connecting to it have functioned in the past without issues and now I am unable to connect at all. I am using google’s DNS as suggested on the support page. Furthermore I am unable to preform a Domain Name Resolution Check on: device1234567-12345678.wd2go.com as described in this guide on multiple networks and at different sites.
I am starting to believe this may be a problem on WD’s side.
Anyone else observing these problems? Please advise.