Hi,
I’ve been using MyCloud for a couple of months with no issues, then after not accessing the drive for a week, it came up with a ‘not connected’ message - I unplugged the unit, no joy. Tried reset, no joy - the unit doesn’t even come on now…
Hi,
I’ve been using MyCloud for a couple of months with no issues, then after not accessing the drive for a week, it came up with a ‘not connected’ message - I unplugged the unit, no joy. Tried reset, no joy - the unit doesn’t even come on now…
@RichRobs Did you reboot your router and computer first to see if that would reconnect your device before unplugging it?
Have you checked the My Cloud Home User Manual?