MyCloud Stopped Working

Hi,

I’ve been using MyCloud for a couple of months with no issues, then after not accessing the drive for a week, it came up with a ‘not connected’ message - I unplugged the unit, no joy. Tried reset, no joy - the unit doesn’t even come on now…

@RichRobs Did you reboot your router and computer first to see if that would reconnect your device before unplugging it?

Have you checked the My Cloud Home User Manual?

http://products.wdc.com/library/UM/ENG/4779-705163.pdf