WD Community

MyCloud repair

How do I get MyCloud repaired?

Hi @Giora,

Please refer to the below link to perform a diagnostic test on the device by following the link mentioned below:

https://support-en.wd.com/app/answers/detail/a_id/22008

If it’s under warranty, contact WD for an RMA. If it’s not under warranty, take out the internal drive and throw the rest away.

Support for Western Digital Hard Drives | Western Digital

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