MyCloud repair

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX4
#1

How do I get MyCloud repaired?

#2

Hi @Giora,

Please refer to the below link to perform a diagnostic test on the device by following the link mentioned below:

https://support-en.wd.com/app/answers/detail/a_id/22008

#3

If it’s under warranty, contact WD for an RMA. If it’s not under warranty, take out the internal drive and throw the rest away.