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MyCloud red light and ethernet green light not turning on

I need to access the files in the MyCloud but am encountering the red light and seeing that the green light on the ethernet not turning on. Only the green light that is continuously blinking is turned on.
Anyone has any solutions to help me out?

@radiantforce

Yes, if your device has red and green LEDs then you don’t own a My Cloud Home.

User Manual: My Cloud Home and My Cloud Home Duo (westerndigital.com)

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