MyCloud PR4100 Set Up Issue (First Bay Red Solid Light)

My Cloud OS 3 Personal & Network Attached Storage My Cloud Pro Series
1

Hi all,

I just got a new PR4100 but had trouble setting it up. I opened the first bay accidentally and now when I closed it that one drive no longer seems to connect. It’s giving me a solid red light.
Thoughts?

Elys

3

You could also first try re-seating the drive in the bay, when off, of course.

4

I tried that multiple times and also did a reset (My Cloud OS 3: Dashboard Setup a PR4100). No luck.
I’m a little hesitant about opening up their other bays to tinker around more cos that’s how the red light in the first bay appear in the first place :\

5

Wipe the drive first (but don’t check secure wipe checkbox) - Error
Then create a new volume on it or add it to an existing volume.