Mycloud pr2100 system only restore takes hours

Hi, I’m new to this blog, so please bear with me. So, I have a pr2100 4tb mycloud device, and at 4am I made a system only restore on it. Fast forward to 1pm, it’s still stuck on reboot stage.

Is it normal that it’s taking this long for just system only restore? I really need to access some files on it, and I’m wondering if i can manually restart it by pressing the power button.

Pls advise. Thank you very much!

See the dedicated subforum for the PR Series where people more knowledgeable about that device may be able to assist. This subforum generally discusses the single bay My Cloud device which is different (less capable) than the PR Series.

https://community.wd.com/c/network-attached-storage/my-cloud-pro-series

One can use the forum search feature, magnifying glass icon upper right, to search for past discussions similar to your issue or problem.