The MyCloud is really messing with my calm when it comes to serving my PS3, which is my bridge for basically all of my digital media to my home theater. It has a tendency to omit any numerical naming convention that you may use for MP4’s for some reason. For example, an AVI file might read appropriately as follows:
S01E01 - Turtles Tracks.avi
S02E02 - Enter the Shredder.avi
S02E03 - A Thing About Rats.avi
however, if you have MP4’s titled exactly the same way (i.e., S01E01 - Turtle Tracks.mp4) it wipes out your Season 01 Episode 01 naming convention and screws up the entire series order so that it would be like this instead:
Enter the Shredder.mp4
S01E03 - A Thing About Rats.avi
WD’s outside-of-the-U.S. tech support staff was of no help, basically walking me through your standard “dumb user” input of “update this firmware” and rename “this and that file” ending with “call us back if it doesn’t work”.
It might sound like a silly complaint, but it’s actually a nightmare because you will lose track of all of the order of your seasons of episodic series unless they are all basically in AVI format, which is absolutely an absurd problem. It should be noted that there is no problem with this at all when these files are installed directly onto my PS3 hard drive and played, as opposed to be played wirelessly via the MyCloud. These file names are not changed on the MyCloud drive either - they only omit the relevant information in the PS3 listing.