Off late Mycloud (Single Bay) is playing up and not visible.
I could see it connected to the router on the router dashboard and I could even ping it with successful result. However, I could not do any of the following:
- Open up the dashboard (in the browser)
- Not visible in the mac ifinder
- Not visible in the mycloud app (both on my mac and phone)
Unfortunately, there is no physical reboot button on the device…so, I resort to unplugging the power and connecting it back. The device is visible on all the above options for few minutes (10 - 15) but after that same problem as above.
Can anyone suggest a solution to save me from this…I’ve lot of important files on the device.