MyCloud Not Showing All files viewing thru Samsung Mobile

My Passport Wireless is working fine. I use it mostly for copying my SD card over. When I view the files from mypassport thru usb on laptop, they are all there with what is on the SD. When I view the files with mycloud on my Samsung s6, it does not show all of the files - almost all but NOT all… Any ideas how to fix this?

Fellow WD community, It finally worked. The Drive had been sitting for a long time, I needed a full charge. I was doing a full charge when it was not showing all pics thru the phone. After the full charge, it works just fine viewing ALL images thru the phone.

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