I had connected MyCloud (2TB) to my home network under TPLink Deco X20 Mesh. After upgrading to OS5, I’m not able to find the MyCloud in my network. If I reboot MyCloud, it appears on my network momentarily. After a while, it cannot be found. In my network dashboard, the MyCloud shows to be connected. What can I do to ensure that MyCloud has stable connection in my home mesh network?
Hi @Faisalahmad87,
Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask
