I recently changed my old internet provider TalkTalk router at quite an expense with an Asus DSL AC68U and attached to that an Asus RT AC88U for security, amount of usable ports and extended Wi-Fi coverage.
However, now the 4TB MyCloud (which worked perfectly well on the old cheap router) will not connect showing only a solid white light. I have tried re-booting it, starting from scratch following the guides provided but it just stays offline.
My laptop doesn’t even connect to the ip address of the MyCloud and can’t even find it when I ask it to search for my component.
Pleas can anyone help as I have all my photos and TV programmes and Movies I have saved on it, but also my i-Tunes music library on which I have burned over 1500 CD’s and from which my Sonos music system accesses my music.
I haven’t got a clue where to start and being of the older generation, computers are mostly an enigma to me, which is why when I buy anything I tend to go for easy set-up, step by step instructions or plug and play. Which is great when they work but if they go wrong…I haven’t a clue. So, if you could bare that in mind if replying I would be very grateful.
My laptop is an HP Pavilion g6 CORE i5 running Windows 10 64bit.