MyCloud not appearing in WDSmartWear

Windows 10. I can see WDMYCLOUD in File Explorer and directories in it. WDSmartWare shows only a USB hard disk in available backup targets. How do I make my network WDMYCLOUD visible?

Hello claytoncramer,

You could refer the links provided below for more information to troubleshoot this issue.

https://support-en.wd.com/app/answers/detail/a_id/24384

https://support-en.wd.com/app/answers/detail/a_id/8649