I have a 3TB MyBook Live and have been happy with it. I was looking to expland and saw the MyCloud offered the ability to add an additional USB 3.0 hard drive, so I took the plunge and bought a 6TB MyCloud and an external USB hard drive to attach to it. The moment I got it setup, the disappointment set in.
The interface on MyCloud is a definite step backwards from the MyBook Live interface. For example, it shows how many cloud devices you have, but can I see what the devices are? No.
I can see that I have an external hard drive connected, but can I do anything with it? Again, no. This to me is a HUGE fail. Why even bother adding the feature if you’re going to make it useless. Why does the capacity only show for the main drive instead of a combines total of the 2 drives?
There are so many missed opportunities and to be honest, it really seems lazy on the part of Western Digital. It makes you wonder if they take 15 minutes, throw together an interface and call it a day. No testing, no asking users what is missing and how can we improve it…nope.
Yes, it works. The drive works and such, but at the same time it doesn’t and fails…and fails hard. How is it, i can’t even tell that a second drive is connected to the MyCloud in Windows? I can’t mangage folders, add folders, etc. It makes zero sense to add the feature and make it to to the point that it isn’t usable.
This was just plain lazy and hopefully Western Digital improves the interface substantially, or asks actual users for advice on how to improve it. As for me, I will seriously question any further WD purchases.