MyCloud Mirror not connecting

[Maco01]

Hi Everyone,

I have been using the MyCloud Mirror which was connected to my residential network with no issues. Works great and my laptop backs up as needed.

I recently upgraded my internet to business but the Mycloud Mirror is not connecting to the network.

When I scan the network I cannot see the drive therefore I cannot get into the dashboard.

If I go back to the residential network, I can then see the drive when I do a scan.

I am told by the internet provider that I now have a static IP address. But not sure how this works.

I am not verr technical when It comes to these issues, buit I would very much appreciate any assistance you can give me.

Thank you very much.

[TonyPh12345]

While it’s connected to your “residential” network, Log into the Mirror’s Web UI. 

Ensure the network mode is set to DHCP under SETTINGS - NETWORK.

Shut down the Mirror then connect it to your new network and power it back up.

[Maco01]

Thank you TonyPh12345,

Your advise worked brilliantly.

Kind Regards