Mycloud isue

#1

Mycloud 4TB Shows that I use 2 TB but i only use 400 GB
what is wrong it happen when I delete BackupTime machine
what will Ido to to be correct value

#2

Hello Thomasbengtsson,

Before taking the backup of important data, I would recommend updating the firmware version of My Cloud device to the latest if available.

https://support.wdc.com/knowledgebase/answer.aspx?ID=26961&lang=en

If issue still persists, perform system restore to its original factory settings. Note: It’s a data destructive process and can’t be undone. You can refer below article for more details.

https://support.wdc.com/knowledgebase/answer.aspx?ID=14141#systemonly