Mycloud iOS 13 app doesnt work PR4100


when i enter my data on my iphone 7 ios 13 the app revokes my mycloud account and lets you enter the code. however after a few seconds the information appears that the PR4100 is not connected to the network. nevertheless I enter smoothly on iPhone 6s plus with ios 12. should be the ios 13 still be in beta?

Hello ruip,

I would suggest you to uninstall the app, clear the cache and install the app again to check whether the issue persist.

I can acess now after instal the 13.1 Public beta. :smiley: