I purchased the MyCloud drive a few months ago. From the get go the SmartWare continuous backup is extremely slow and never shows you why it stopped etc. Tried numerous suggestions with no joy… So after not using it for a few months, I started using it again.
My problem now is it just ‘disappears’ from the network. While it’s busy with a backup it just stops and disappears. Have to restart every time in order to find and start smartware again.
SmartWare and firmware is always up to date. The router assigns a static IP to the drive (linked to mac address), the drive itself is also set to use the same static IP. It is also linked to the same network group. The wireless is also disabled and the laptops access it via ethernet. Network is also working fine - did a simple tests by copying large files from one machine to another without any problem.
Does anyone perhaps know what else I can check or do to resolve this annoying issue? Could it be that the drive becomes too hot? It is however ventilated.
Look forward to your response, thanks.