MyCloud Home

My cloud home is regularly offline. I don’t put it offline. Can anybody give me a clue why?

Hi @Zeeleeuw62 ,

Please refer to the below article My Cloud Home: Disconnects from Network Every 15 Minutes:
https://support-en.wd.com/app/answers/detailweb/a_id/27462

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask