WD Community

Mycloud home dual down connect

Hi,

When will it come, can you please inform? Tell me an hour range please.

http://status.mycloud.com/os4

Hi @batuhan34,

We experienced an issue with our service that brought your My Cloud Home or ibi device offline. We understand that your data is important to you, and the content on your device is not at risk from this outage. The issue has been addressed with an update that is now available.

The update will install automatically within a few hours, or you may speed up the process by power cycling the unit once.

Support for Western Digital Hard Drives | Western Digital

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