Hi
Is anyone having problems after installing/using MyCloud Home device with third-party anti-virus software?
I have Trend Micro Titanium vs 12.0 which keeps being put into “sleep mode”, but only when my WD Cloud device is syncing. If I close the WD service via webapp or mobile app the Trend software is OK. I have tried to put relevant WD controlling files in the Trend Exceptions List without success; namely:
WDDriveAgent.exe
WDAppManager.exe
WDDriveService.exe
I reinstalled the third-party ant-virus but keeps happening and their Tech Support is at a loss at the moment!!
Any thoughts/help would be appreciated.
