Connectivity is bad no matter which method I use to transfer files.
I have called WD Support every few months over the past 2 years to get help but I get the extreme run around. They say they are going to call back and they don’t. Every time I call I have to start from the beginning and explain my situation, regardless of me giving them a case number.
I have called many many times and spent hours and hours with support but I am at a loss.
I want to talk to someone but the lines are now closed. Help?
I feel for you. Unfortunately, this can be caused by several issues. Search on this forum, there are (literally) hundreds of posts.
This device and support is brutal. I have done all the things.
Thanks for replying, I just feel like I am screaming into a void.
I feel for you. If its remote connectivity that’s a problem then it’s probably something to do with UPNP/port forwarding. If it’s local connectivity then it’s probably a Windows 10 setting issue.
